Supremacy Themes

At Supremacy Themes, we take pride in the quality of our WordPress themes. As all our products are digital and instantly downloadable, we offer a transparent and fair refund policy as outlined below.

1. Digital Product Nature

All themes sold are digital products delivered via download. Once a purchase is made and the files are accessed, it is considered “used,” and refunds are typically not provided.

2. Eligibility for Refund

We will offer a full or partial refund only in the following cases:

• The product is completely unusable and you have contacted support with no resolution within 7 business days.
• A double purchase was made by mistake.
• The product was not delivered, and the issue is not resolved after contacting support.

3. Non-Refundable Cases

Refunds will not be granted if:

• You changed your mind after purchase.
• You lack the technical knowledge to use the theme.
• The product did not meet your expectations (we provide demos and full descriptions).
• You purchased it by accident but downloaded the files.

4. Requesting a Refund

To request a refund, please contact us at [your support email] with the following details:

• Order number
• Purchase email
• Reason for the refund request

We will review your request within 3-5 business days.